Shipping policy
Effective Date: July 24, 2026
At Heiman Jewelry, every piece is handcrafted to order with exceptional attention to detail. Because each item is made specifically for you, please review our shipping information below.
Processing Time
All jewelry is made to order and handcrafted upon purchase.
Please allow up to 21 business days for production before your order is shipped. Production times do not include shipping transit times.
Shipping Costs
We are pleased to offer free worldwide shipping on all orders.
There are no additional shipping charges at checkout.
Shipping Methods
Orders are shipped using trusted shipping partners, including:
- Israel Post
- FedEx (for selected international destinations)
The shipping carrier may vary depending on your location and the most reliable delivery option available.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number so you can monitor your package throughout its journey.
Shipping Insurance
All shipments are fully insured during transit for your peace of mind.
Delivery Times
Delivery times vary depending on the destination country and shipping carrier. While we strive to ensure timely delivery, shipping times may be affected by customs processing, holidays, weather conditions, or other circumstances beyond our control.
Questions About Your Order?
If you have any questions regarding your shipment or would like an update on your order, please contact us through our Contact Us page. We're always happy to help.
